1.Which models are included in the Earth Day promotion?
All models are eligible! No matter which e-bike you choose, you can take part in our Earth Day celebration. Just remember to spin the wheel before placing your order to claim your reward.
2. When does the Earth Day promotion start and end?
The Earth Day promotion runs from April 15th to April 29th. Be sure to spin the wheel early to unlock free accessories or exclusive discounts — don’t miss your chance to ride into spring with savings!
3. How can I contact customer service?
We’re here to help! Feel free to reach out to us at Laura@onesportglobal.com or Anna@onesportglobal.com. Our friendly support team is happy to assist you with any questions or concerns.
4. Will the bike and any won accessories ship together?
To ensure faster delivery, accessories won from the wheel will be shipped separately from your e-bike. We appreciate your understanding and patience!
5. How are disputes handled?
Onesport reserves the right to final interpretation of this promotion. If you have any concerns, simply contact our official support team — we’ll do our best to help and make sure you have a great experience.
